1. Introduction
Welcome to Meme Factory (memefactory.co.in). By accessing or using our website, products, and services, you agree to comply with and be bound by these Terms of Service. If you do not agree with these terms, please do not use our website or Services.
These Terms govern your use of the Meme Factory website and your purchase of our apparel and other products.
2. Use of the Website
You must be at least 18 years old to place an order through our website, or use the website with the involvement and consent of a parent or legal guardian.
You are responsible for providing accurate and complete information when placing an order, including your name, contact details, billing information, shipping address, and other required information.
You must not use the website for any unlawful, fraudulent, abusive, or unauthorized purpose.
3. Products and Product Information
Meme Factory makes reasonable efforts to ensure that product descriptions, images, colors, prices, sizes, and other information displayed on the website are accurate.
However:
- Color Variations: Actual product colors may vary slightly from those displayed on your screen due to differences in monitors, displays, lighting, and photography.
- Size Variations: Minor variations in garment measurements may occur due to manufacturing tolerances.
- Product Availability: Products are subject to availability. We reserve the right to modify, discontinue, or limit the availability of any product without prior notice.
- Product Changes: We may make reasonable changes to products, designs, materials, packaging, or specifications where required.
4. Orders and Payments
When you place an order on Meme Factory, you agree to provide accurate and complete information.
An order is considered successfully placed only after payment has been successfully processed and an order confirmation has been generated.
Meme Factory reserves the right to cancel or reject an order in circumstances including, but not limited to:
- Incorrect product or pricing information.
- Product unavailability.
- Suspected fraudulent or unauthorized transactions.
- Incorrect or incomplete customer information.
- Technical errors on the website.
- Circumstances beyond our reasonable control.
If an order is cancelled by Meme Factory after payment has been received, the applicable amount will be refunded through the original payment method, subject to the applicable payment processing terms.
5. Order Cancellation, Returns and Exchanges
a) Order Cancellation
Orders may be cancelled only before they have been processed for dispatch.
Once an order has entered the processing or dispatch stage, cancellation may no longer be possible.
b) Returns and Exchanges
Meme Factory offers exchanges subject to the conditions specified in our Return and Exchange Policy.
Products must generally be unused, unworn, unwashed, and returned in their original condition and packaging, where applicable.
Certain products may not be eligible for return or exchange due to hygiene, customization, promotional, or other applicable restrictions.
Customers are responsible for providing accurate size and product selections while placing an order.
c) Damaged or Incorrect Products
If you receive a product that is damaged, defective, or different from the product ordered, please contact us within 48 hours of delivery.
You may be required to provide clear photographs and/or an unboxing video for verification.
Upon verification, Meme Factory may offer an appropriate resolution, which may include replacement, exchange, or another remedy at our discretion and in accordance with applicable law.
6. Shipping and Delivery
Meme Factory provides shipping services across India through third-party courier and logistics partners.
While we make reasonable efforts to ensure timely delivery, estimated delivery dates are indicative and may vary depending on the delivery location and courier operations.
Meme Factory is not responsible for delays caused by circumstances beyond our reasonable control, including:
- Courier delays.
- Incorrect or incomplete delivery addresses.
- Natural disasters.
- Weather conditions.
- Strikes or disruptions.
- Government restrictions.
- Technical or logistical issues.
- Customer unavailability.
Customers are responsible for ensuring that the shipping information provided at checkout is accurate.
If an order is returned to origin due to an incorrect address, repeated delivery failure, refusal to accept the shipment, or other customer-related reasons, additional shipping or re-delivery charges may apply.
7. Intellectual Property
All content available on memefactory.co.in, including logos, trademarks, graphics, photographs, product designs, illustrations, text, website layouts, and other materials, is owned by or licensed to Meme Factory unless otherwise stated.
You may not reproduce, copy, modify, distribute, sell, publish, or commercially exploit any Meme Factory content without prior written permission.
8. User-Submitted Content
If you submit reviews, photographs, feedback, comments, or other content to Meme Factory, you represent that you have the necessary rights to submit such content.
By submitting content, you grant Meme Factory a non-exclusive right to use, reproduce, display, and publish such content for legitimate business, marketing, promotional, and website-related purposes, subject to applicable law.
You must not submit content that is unlawful, defamatory, abusive, hateful, obscene, infringing, or otherwise inappropriate.
9. Disclaimer of Warranties
The website and Services are provided “as is” and “as available” without warranties of any kind, whether express or implied, except where such warranties cannot legally be excluded.
Meme Factory does not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.
10. Indemnification
You agree to indemnify and hold harmless Meme Factory, its owners, employees, affiliates, partners, service providers, and representatives from claims, damages, losses, liabilities, costs, and expenses, including reasonable legal fees, arising from:
- Your misuse of the website or Services.
- Your violation of these Terms.
- Your violation of applicable laws.
- Your infringement of third-party intellectual property or other rights.
- Any fraudulent or unauthorized activity carried out through your account or using your information.
11. Limitation of Liability
To the maximum extent permitted by applicable law, Meme Factory shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website, products, or Services.
Nothing in these Terms shall exclude or limit any liability that cannot legally be excluded or limited under applicable law.
12. Privacy
Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.
By using our website and placing an order, you acknowledge that you have read and understood the applicable Privacy Policy.
13. Dispute Resolution
If you have any complaint or concern regarding our products or Services, we encourage you to contact our support team first so that we can attempt to resolve the matter amicably.
If a dispute cannot be resolved through mutual discussion, it shall be subject to the applicable laws and jurisdiction specified below.
14. Governing Law and Jurisdiction
These Terms of Service shall be governed by and interpreted in accordance with the laws of India.
Any legal proceedings arising from or relating to these Terms or the Services shall be subject to the jurisdiction of the competent courts in Delhi, India.
15. Changes to These Terms
Meme Factory reserves the right to update, modify, or revise these Terms of Service at any time.
Changes will become effective when the updated Terms are published on memefactory.co.in.
Your continued use of the website after any changes are published constitutes your acceptance of the revised Terms.
16. Termination and Suspension
Meme Factory reserves the right to suspend or terminate access to the website or Services where reasonably necessary, including in cases of:
- Fraudulent or suspicious activity.
- Violation of these Terms.
- Misuse of the website.
- Unauthorized access attempts.
- Abuse of our Services.
- Violation of applicable laws.
17. Entire Agreement
These Terms of Service, together with the Privacy Policy and applicable Shipping, Return and Exchange Policies, constitute the entire agreement between you and Meme Factory concerning your use of the website and Services.
18. Contact Us
For any questions, complaints, support requests, or legal clarifications regarding these Terms, please contact us at:
Meme Factory
Website: memefactory.co.in
Email: support@memefactory.co.in